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Connecting Using L2TP

To avoid difficulties in settings, we strongly recommend using our dedicated VPN application for Windows. If you have chosen L2TP protocol for connection and are unsure how to set it up, follow the instructions below.

L2TP is straightforward to configure and is considered more reliable and secure than PPTP.

L2TP очень прост в настройке, а так же считается более надежным и безопасным протоколом, чем PPTP.

If you already have a trial or premium access code, enter it on the VPN page and click Connect. Then, in your account, select Computer > Windows > L2TP/PPTP and click Download.


  1. Extract the Archive: Unzip the downloaded archive and run ALTVPN_L2TP.
  2. Configure Security Settings: Go to Properties > Security > Additional Settings and specify the shared key: altvpnkey (you can also find it in the Login file).
  3. Choose the Server: Select your desired server. The program will prompt you to enter your login and password for authentication, which can be found in the Login file.
  4. Connect: After entering the necessary credentials, click Connect.
  5. Disconnect: To disconnect, relaunch ALTVPN_L2TP and click Disconnect.

After connecting, open a web page in your browser and check for a change in the IP address. If the IP address has changed, it means you have configured everything correctly, and the VPN is working properly.

Troubleshooting Error 619 and 807:

If you encounter connection issues or errors 619 and 807, please follow the troubleshooting steps provided in our FAQ. If you are unable to resolve the issue on your own or cannot find an answer in our FAQ, feel free to reach out to us for assistance.

How to use the service: VPN, Windows

Answers to users' most frequent questions > Connecting Using L2TP for users of the service VPN.

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