FAQ

If you already have a trial or premium access code, enter it on the VPN page and click Connect. Then, in your account, select Routers and obtain the connection details.

Since MikroTik is a widely used router that often replaces conventional Linux systems and even Cisco in some offices and companies, let’s consider two setup options: Basic and Advanced.

Basic Setup:

1. Ensure that your router is connected to the internet and configured to connect to your provider.
   Note: We’ll show settings for both the graphical interface (webfig web interface for RouterOS) and the console.
2. As our certificates have specific tunnel settings, you need to adjust the profile accordingly.

Graphical Interface (Webfig):

1. Log in to your MikroTik router’s web interface.
2. Navigate to the VPN section and select the VPN client configuration.
3. Enter the provided VPN server address and port.
4. Input your ALTVPN username and password.
5. Adjust the tunnel settings according to the specifications provided.
6. Save the configuration.

Console:

1. Access the MikroTik router’s console interface.
2. Use the appropriate commands to configure the VPN client.
3. Set the VPN server address, port, username, and password.
4. Adjust the tunnel settings as required.
5. Save the configuration.

Advanced Setup:

If you require more advanced configurations or have specific network requirements, please consult our support team for personalized assistance. We’ll guide you through the process based on your unique needs and provide detailed instructions tailored to your setup.

For any further assistance or questions, feel free to reach out to our support team. We’re here to help you make the most of your MikroTik router with ALTVPN.