FAQ
Connecting via L2TP
L2TP is very easy to set up and is also considered a more reliable and secure protocol.
If you already have a test or premium access code, enter it on the VPN page and click Connect. Then, in your personal account, select Phone or Tablet > IOS > L2TP.
Configuration
Откройте Настройки > Основное > VPN > Добавить конфигурацию
В появившемся окне нужно указать свои данные для настройки подключения:
- Open Settings > General > VPN > Add Configuration.
- In the window that appears, you need to specify your data for configuring the connection:
- In the «Type» section, select L2TP.
- Description — Arbitrary.
- Server — a list of servers can be found in your personal account by entering your code and selecting Phone or Tablet > IOS > L2TP.
- Account — your code, which you will receive in your personal account.
- Password — the default password is your email address, which you used to make the purchase.
- Shared Secret — specify altvpnkey after it and click OK.
- The configuration is complete, click Done and try to connect.
After connecting, open the page and check if the IP address has changed. If the IP address has changed, then you have done everything correctly and the VPN is working properly.
If you are unable to connect yourself or have any difficulties, please contact us.
Connecting via IKEv2
IKEv2 is currently considered the most secure connection protocol, and its configuration principle is similar to L2TP.
If you already have a test or premium access code, enter it on the VPN page and click Connect. Then, in your personal account, select Phone or Tablet > IOS > IKEv2.
Configuration
- Open Settings > General > VPN > Add Configuration.
- In the window that appears, you need to specify your data for configuring the connection:
- In the «Type» section, select IKEv2.
- Description — Arbitrary.
- Server — a list of servers can be found in your personal account by entering your code and selecting Phone or Tablet > IOS > IKEv2.
- Remote ID — specify the same as in the server address section.
- Local ID — leave the field empty.
Authentication
Username — your code, which you will receive in your personal account.
Password — the default password is your email address, which you used to make the purchase.
The configuration is complete, click Done and try to connect.
After connecting, open the page in your browser and check if the IP address has changed. If the IP address has changed, then you have done everything correctly and the VPN is working properly.
If you are unable to connect yourself or have any difficulties, please contact us.
How to use the service: VPN, IOS
Answers to users' most frequent questions > VPN IOS for users of the service VPN.