Money-Back Guarantee
You have the right to request a refund within 7 days of purchasing the VPN, even though we offer a 24-hour trial period during which you can evaluate our services.
Refund Policy:
- You can only request a refund once.
- Refunds do not apply to personal IP address services for VPN access, as well as private, mobile, and bulk proxies.
- You are eligible for a refund if you have not violated our service usage policies.
- Refunds are processed minus the Payment Aggregator (Merchant) commission to the provided Bank Card details or popular cryptocurrency wallets, depending on the minimum payment amount.
- Refund processing takes up to 15 days from the request date.
- Refunds do not apply to products purchased through promotional offers. Additionally, if more than 500 MB of traffic has been used from the account since the purchase, the case is considered non-refundable.
- Refunds do not apply to services related to personal IP addresses for VPN access.
To request a refund, please contact support with your access code, reason for the refund, and payment details (if paid via cryptocurrency). By clicking the "Buy" button, you agree to comply with our service usage terms and conditions.