To ensure a hassle-free setup, we strongly recommend using our dedicated VPN application for Windows. If you have opted for OpenVPN GUI for connection and are unsure how to configure it, follow the instructions below.
Installation of Application and Configuration Files
If you already have a trial or premium access code, enter it on the VPN page and click Connect. Then, in your account, select Computer > Windows > OpenVPN and download the TCP or UDP configuration.
Protocol Differences:
- TCP Compatibility (more suitable for browser work)
- Low Ping UDP (suitable for gaming, torrents)
Once you have downloaded the configuration files, download and install the OpenVPN GUI client for your operating system from the official website.
Next, unzip the previously downloaded archive with the configuration files. Inside, you will find a folder named «windows.» Copy the contents of this folder by selecting them and pressing Ctrl + C.
Locate the installed OpenVPN GUI program, typically found at C:\Program Files\OpenVPN\config. Navigate to this location and press Ctrl + V to paste the copied files.
Initial Connection and VPN Functionality Check
Find the OpenVPN GUI application on your desktop, right-click, and choose «Run as administrator.«
The program will launch and can be found in the system tray at the bottom right corner near the clock. Right-click the OpenVPN GUI icon, select your desired server from the list, and click «Connect.«
After connecting, open a web page in your browser and check for a change in the IP address. If the IP address has changed, your VPN is functioning correctly.
Troubleshooting:
If the connection fails to establish or you encounter another issue:
- If the IP address remains unchanged after connection: Troubleshooting Solution
- If you encounter the error «All TAP-Win adapters on this system are currently in use»: Troubleshooting Solution
If you are unable to resolve the issue independently or cannot find an answer in our FAQ, please contact us.
Don’t forget to send us the connection log along with a description of the problem:
Right-click on the OpenVPN icon in the system tray (next to the clock) → Server you are trying to connect to → View Log.
