This error can appear if you are trying to connect to a new server without disconnecting from the current one, or if you forgot to turn off the program when turning off your device.
To solve the problem:
- Reinstall the OpenVPN GUI program together with the TAP-adapters utility (you can find it in the Control Panel > Uninstall Programs section).
- If the above option did not help you, use the following steps:
- Go to Start > Programs > TAP-Windows.
- Select Delete ALL TAP virtual ethernet adapters.
- Then select Add a new TAP virtual ethernet adapter.
Currently, the solution to this problem is fixed in our own developed program for Windows.
Here are some additional tips:
- Make sure you have a stable internet connection.
- Check if your firewall is blocking the VPN connection.
- Try restarting your device.
- If you still have problems, contact our support team.